Salesforce Billing Mastery: Understanding the Difference Between Crediting and Cancel & Rebill

In Salesforce Billing, while both Crediting an invoice and ‘Cancel and Rebill’ systematically apply credit notes to the invoice, ‘Crediting’ the invoice fully prevents any rebilling, while the ‘cancel and rebill’ functionality, as the name suggests, enables rebilling after correction.

In this episode of the Salesforce Billing Mastery, we cover this distinction in greater detail giving real world usecases to make the concepts easier to understand.

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As an admin, is billing knowledge only required if you want to work on the finance industry or is it required if we want to work in sales/service cloud and general admin stuff