Pitch #60 - How Airlines Quietly Became Banks

Let's say you and a friend both fly out from New York to LA, except you booked a cheaper flight and your friend took the more expensive Monday flight. Both you and your friend signed up with American Airlines' frequent flyer program, except his points seem to be higher than yours based on the same journey? Coincidence? Maybe but Airlines have aligned themselves as banks is the COVID era. In today's episode host of the Danso Pitch - Charles discusses how the major airlines such as American, United and Delta has capitalized on their rewards programs to make money for their airlines as flights took a major downhill turn during the COVID pandemic. Topics covered in today's episode include:

The history of Airlines and how they partnered with the major banks to capitalize on customers being rewarded more frequent flyer points the more they spent.

Why Airlines took out a loan and how much the companies such as American Airlines, United and Delta are really worth in comparison to their loyalty program.

Why airline staff have quietly become sales reps for their company's frequent flyer programs and the future that may hold for Airline companies as a whole.

Are Airline miles really just an incentive for Airlines to get more money from the customer or is it truly a benefit for the customer?

This and many more are covered in t0day'e episode.