Landis Attendant Console for Microsoft Teams Feature Overview & Getting Started Guide

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Getting Started:
  1. Landis Technologies
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Комментарии
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is there an option to transfer an incoming call directly to another user's voicemail?

sillyitis
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2 questions...
1. Does Attendant Console have a Teams App like Contact Center or is it just web based?
2. Can Attendant Console work with queues both receiving inbound calls through an IVR but also transferring calls to queues as well.
I really like the dashboard set up and ease of use. Seems like a lot of thought was put into this. Contact Center just doesn't seem as well built.

toverbeck
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Really good video demonstrating this technology.
1- How does the console tie-in with a companys main number exactly?
2- It looks like you just browse to the console to use it, so I assume its not an app within the Teams client?
Thanks

daveabbley
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Great run through but could do without the music in the background!

marklawton
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How do you remove someone off of a contact group AND how to you add non-Teams numbers to a contact group? THANK YOU!!!

alyxalyx
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Favor-EYE-ts, interesting never heard it pronounced like that.
:)

jmdbb