Grievances in the Workplace - What you Need to Know

If an employee has a complaint, maybe about the way someone else has been behaving towards them in the workplace, perhaps they think they are being bullied, maybe they are unhappy with a bonus award or a pay rise they had been given. Whatever it is, if an employee goes to their employer with it, the employer needs to take the grievance seriously.

In the video Ellie explores what you need to when dealing with a grievance in the workplace, and answers the questions that are frequently asked: How do I raise a complaint at work? Does a grievance have to be in writing? Do all complaints have to be taken seriously? Can a workplace grievance be dealt with informally? What is a formal grievance procedure? Does an investigation have to take place? Who should conduct a grievance investigation? Who should conduct a grievance hearing? Is there an appeal process?

[JNugen]

Ah the perks of having a Mic close to your mouth vs having a Mic 20 feet away in a big room...

I'm sure there was a lot of useful info in this, just can't understand what it is

[ciaran]

If you make a witness statement are protected as in person can't see the statement you made

[TheProms]

Its never good two people talking at the same time. Background music is very disturbing.