Air travel is booming. So why are airlines struggling? (The Points Guy) | Rapid Response

Is this the craziest non-pandemic summer travel season ever? The Points Guy’s Brian Kelly joins Rapid Response to talk about how Boeing’s safety issues are impacting flying habits, the CrowdStrike outage and Delta’s response, Southwest’s major pivot, and more. Plus: the airline industry's best-kept secrets and insider deals right now.

Chapters:
00:00 Introducing Brian Kelly
00:46 Flying anxiety despite air travel surging
02:44 Examining the history of Being issues
05:04 Why air travel is at record levels
06:43 Why are airline businesses struggling?
09:00 "Airlines are flying banks these days"
10:13 Inside the CrowdStrike meltdown
13:23 Why South West moved to assigned seating
14:34 Why low-cost airlines rarely do well
15:56 Explaining why the Jet Blue-Spirit Airlines merger was blocked
17:07 The consequences of the Credit Card Competition Act
20:04 The Point Guys’s top point hacks in 2024

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The pace of change in our culture is unprecedented and shows no signs of slowing. So what is most important to pay attention to when striving to innovate, create, and lead? From the team behind Masters of Scale, Rapid Response features candid conversations with today's top business leaders (from companies like Airbnb, Uber, and Apple) navigating real-time challenges. Hosted by the former editor-in-chief of Fast Company, Bob Safian.

With guests like Airbnb's Brian Chesky, celebrity chef José Andrés, and former Apple executive Angela Ahrendts, Rapid Response features recognized leaders and under-heard industry voices speaking candidly on their approach to the latest cultural shift. Topics range from Covid-19 and remote work to Russia's invasion of Ukraine and the Israel-Palestine conflict.

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