AlfaPeople Webinar | Microsoft Dynamics 365 - Create customer-centric marketing programs

The ability to find moments of truth in our hyper-connected world to deliver a unified customer experience across social, mobile, and Internet of things will mark the brands that rise. It’s a shift from thinking like departments to thinking customer-first through systems of nurture across advertising, marketing, sales, and customer service.

In this session, you will be exposed to the creation of a marketing campaign that will be composed of discounts, products, loyalty points, and related costs. You will also be introduced in tracking social perception through the Social Engagement solution.