Encouraging Continuous Improvement in ISO 9001:2015

Key topics covered include:

• Creating a Visible Improvement List: Learn how to create and maintain a visible list of improvements that everyone in the company can contribute to. Understand the benefits of making this list accessible and engaging for all employees, encouraging them to think about ways to improve the organization.

• Engaging Employees: Discover how to involve all employees in the improvement process. Learn how even minor improvements, like better coffee, can foster a mindset of continual enhancement and lead to more significant improvements over time.

• Documenting Improvements: Explore the types of improvements that can be documented, such as improved machinery, maintenance practices, or office equipment. Understand how to document these improvements to show tangible progress.

• Leveraging ISO 9001:2015 Requirements: Understand how ISO 9001:2015 Section 8.5.1 emphasizes continual improvement of the QMS. Learn how to use quality objectives, policy, management reviews, internal audits, and customer satisfaction feedback to drive improvements.

• Creating a Culture of Improvement: Gain insights into how a visible improvement list can ignite a culture of improvement within your organization. Learn how to hold town hall meetings or discussions with executives to highlight and celebrate improvements, reinforcing the value of ISO 9001:2015.

By implementing these strategies, your organization can create a proactive approach to continuous improvement, engaging employees at all levels and driving meaningful enhancements to your QMS. Whether you are a quality manager, team leader, or executive, this video provides valuable insights and practical tips to foster a culture of improvement.

Tune in to learn more about encouraging continuous improvement in ISO 9001:2015 and how to create a culture that supports and celebrates ongoing enhancements.