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Service scheduling in Dynamics 365 Customer Service is deprecated
The existing service scheduling functionality is deprecated, and will no longer be available on Oct 1, 2020. The new scheduling experience, built atop Universal Resource Scheduling (URS), is now available in the Unified Interface.
Service scheduling in Dynamics 365 for Customer Service is deprecated
The Unified Resource Scheduling solution is included with Dynamics 365 for Field Service. With this solution, you can automatically set up the system to schedule multiple booking requirements on a recurring basis. This minimizes overall travel time and maximizes efficient use of all resources. It takes many constraints into accounts, such as resource availability, skills required, working hours, duration, and time windows to optimize the schedule.
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The existing service scheduling functionality using the Service activity is deprecated and will be removed in a future major release. Service scheduling features will be included in the Unified Resource Scheduling solution. This solution integrates seamlessly with Dynamics 365, and will work with Dynamics 365 for Customer Service. The Unified Resource Scheduling solution will provide feature parity with the existing service scheduling feature.
Existing service scheduling users will be provided advance notice for a timebound migration to the new service-scheduling capabilities.
More information: Service scheduling
Service Scheduling
Microsoft encourages that, “Service Scheduling using the Service Activity should be replaced by Unified Resource Scheduling included with Dynamics 365 for Field Service.”
#dynamixacademy365 #dynamics365 #microsoftdynamics
You can also watch our Videos on playlist:
Let’s connect:
The existing service scheduling functionality is deprecated, and will no longer be available on Oct 1, 2020. The new scheduling experience, built atop Universal Resource Scheduling (URS), is now available in the Unified Interface.
Service scheduling in Dynamics 365 for Customer Service is deprecated
The Unified Resource Scheduling solution is included with Dynamics 365 for Field Service. With this solution, you can automatically set up the system to schedule multiple booking requirements on a recurring basis. This minimizes overall travel time and maximizes efficient use of all resources. It takes many constraints into accounts, such as resource availability, skills required, working hours, duration, and time windows to optimize the schedule.
Microsoft Dynamics 365,Dynamics 365,Microsoft Dynamics CRM,MSCRM,Microsoft Dynamics,D365,Dynamix Academy,Dynamics 365 v9 deprecated features service scheduling,Dynamics 365 v9 deprecated features,dynamics 365 deprecated features,Deprecation,Microsoft Deprecation,Microsoft Dynamics 365 CRM,Microsoft Dynamics 365/CRM Feature Deprecation,Microsoft Dynamics 365/CRM Version 9 Update,Version 9 Update,service scheduling,dynamics 365 service scheduling
The existing service scheduling functionality using the Service activity is deprecated and will be removed in a future major release. Service scheduling features will be included in the Unified Resource Scheduling solution. This solution integrates seamlessly with Dynamics 365, and will work with Dynamics 365 for Customer Service. The Unified Resource Scheduling solution will provide feature parity with the existing service scheduling feature.
Existing service scheduling users will be provided advance notice for a timebound migration to the new service-scheduling capabilities.
More information: Service scheduling
Service Scheduling
Microsoft encourages that, “Service Scheduling using the Service Activity should be replaced by Unified Resource Scheduling included with Dynamics 365 for Field Service.”
#dynamixacademy365 #dynamics365 #microsoftdynamics
You can also watch our Videos on playlist:
Let’s connect:
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