Housekeeping Solutions - What are they?

Bruno, I think the first thing is that housekeeping solutions are not new they've been used by the five-star and larger hotels for many years. But I think with cloud-based technology they're now cost-effective and available to pretty much any sized hotel is that right?

Yes look, we are of the opinion that these days every hotel and I think from a size perspective we start with around 100 rooms approximately should be able to use an affordable solution to improve their overall performance and that is what is needed. I think also with the changes what we have with COVID it automatically comes with it that technology will be part of our future. That's a really good point, yeah I mean COVID has advanced technology tenfold. Everybody says you know we've moved ahead pretty much 10 years. And only today I was reading an article on how important technology is going to become within the hospitality industry to address one of the biggest issues we have at the moment which is the labour shortage. Because look when we created BPN Maestro Cleaning +, it is our housekeeping room cleaning solution, providing the hotel with one-stop central platform that helps the overall cleaning and inspection process. And cleaning plus is designed in a very simple way it what does it do? It automates the entire room assignments. It does the so-called room cleaning from when it starts to ends. Then it goes into the aspect of the room inspection itself and has also a solution for the maintenance process what you can bring in. And in the housekeeping department as well as account for linen as well. So this is so-called a little bit the basics what we have and then I think the system should allow the hotels to create and that's also very important part. To create the tailor-made cleaning and inspection checklist for their mobile apps because each hotel is different and of course, needs to be able to adjust and we believe that the adjustments of anything in the software should be able to be done by the hotel itself. And that's the reason why we appoint always a hotel champion who is overall in charge of the system and has the right to make any adjustments within the system as well. So look overall it is we have designed the software to help the team to further enhance the daily operation and yes being more efficient that is the overall idea that it will help in the future to come with using technology in even in the housekeeping department. Yeah, great point and I really like your point about obviously the property being able to customise a solution. You know hospitality is very dynamic. You need to be able to do things yourself and have that control.

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