Virgin Atlantic BUSINESS & ECONOMY CLASS Review (and epic fail)

Join me in Virgin Atlantic 787-9 Upper Class (business class) from Dubai to London before I attempt to fly their A350-1000 Upper Class from London to New York and fail - twice!

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👬OSKAR AND DAN: @OskarandDan

🎙️ PODCAST: ON-AIR WITH DAN AND ALEX: @OnAirWithDanAndAlex

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💳 Paid: 1. DXB-LHR - 42,500 Delta Skymiles + 120 AED 2. LHR-JFK 47,500 Virgin miles + £623

FAQ:
Airline: Virgin Atlantic, VS
Aircraft: Boeing 787-9 & Airbus A350-1000
Aircraft registration: G-VAAH & G-VEVE
Flight numbers: VS401 & VS45
Seat: 11A & 46A
Contact for general questions and business inquiries:

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Music:
This video is sponsored by Huel.
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00:00:00 Messiest Review Experience in 10 Years
00:01:30 First Flight with Virgin
00:02:27 Virgin Atlantic 787-9 Seat Map
00:04:52 Virgin Atlantic 787-9 Upper Class Cabin
00:06:36 Virgin Atlantic Inflight Experience
00:07:19 Upper Class Meal/Lunch Service
00:12:01 Concluding Thoughts on 787
00:13:20 Exceptional Cabin Crew Service on Virgin
00:14:53 Experience at Virgin's Upper Class Check-in
00:15:25 Unexpected Downgrade
00:17:10 Best Solution to Bad Inflight Meals
00:18:30 Virgin Atlantic Clubhouse Lounge
00:21:25 Experiencing a Flight Downgrade and Compensation Concerns
00:26:09 Heathrow Bus Gate Curse
00:28:00 Virgin Atlantic A350 Configuration
00:29:26 Virgin Atlantic Economy Experience: London to New York
00:33:00 Virgin Atlantic Economy Class Meal Service
00:36:19 Virgin Atlantic Experience: Trust Issues and Service Quality
00:37:53 Evaluating Virgin Atlantic Compensation Options
00:39:29 NY Mayor Eric Adams Flight Scandal

About Virgin Atlantic (from Wikipedia):
Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited and Virgin Atlantic International Limited, is a British airline with its head office in Crawley, West Sussex, England. The airline was established in 1984 as British Atlantic Airways, and was originally planned by its co-founders Randolph Fields and Alan Hellary to fly between London and the Falkland Islands. Soon after changing the name to Virgin Atlantic Airways, Fields sold his shares in the company to Richard Branson in return for unlimited free travel.

About Boeing 787 (from Wikipedia):
The Boeing 787 Dreamliner is an American wide-body airliner developed and manufactured by Boeing Commercial Airplanes. After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, which focused largely on efficiency. The program was launched on April 26, 2004, with an order for 50 aircraft from All Nippon Airways (ANA), targeting a 2008 introduction.

About Airbus A350 (from Wikipedia):
The Airbus A350 is a long-range, wide-body twin-engine airliner developed and produced by Airbus. The initial A350 design proposed in 2004, in response to the Boeing 787 Dreamliner, would have been a development of the Airbus A330 with composite wings and new engines.

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[v__rotate]

I was the Delta pilot that ran into you both at JFK after that downgrade. I've been looking forward to this one haha

[antonin]

I really like the fact that you're reviewing multiple flights/cabins in each video. This gives a much better picture of what we can expect flying on a specific airline. Thumbs up for that new format ! 👍👍

[reatilekoketsomolatlhegi]

Unbelievable how these airlines do not treat everyone the same. Do we all need to be influencers or ready to pull out a camera so you can get an experience like this when you've been downgraded

[mariapepe]

"So I mainly enjoy the you film yourself devouring the sandwich! 🤣🤣🤣🤣🤣

[krenarsopa]

On the plus side you get to review economy where the rest of us peasants sit.

[michaelangelosiracusa]

As a half Italian, that pronunciation of Tiramisu hurts my bones 😂

[BHKCh]

Welcome to Economy Class. Looking forward to a review of a packed Allegiant flight from your sliver of a middle seat, wedged between two walruses. If there aren't enough screaming children, the airline provides the courtesy of piping in recorded screaming, so you're covered there. I'd recommend a few hours on the tarmac in Las Vegas or Mesa without air conditioning. Good times!

[Bellasie]

The d'heathrow curse again (yeah some of us have a nickname for it). I was based as cabin crew from there over 2 decades, I would agree it's usually an unpleasant airport experience for everyone. Thanks for the kind comments on VS cabin crew. Even though they were not my airline, I can confirm to you VS crew are genuinely passionate about their job. It's nice of you to give them the credit they deserve. The VS experience is one of a kind, as you said it's more in the quirky-fun-trendy category than the truly luxurious one. As someone who is more old school for a more classic approach to premium classes and personally doesn't like the VS business cabin at all, I still appreciate that their catering is very good and their staff consistently the most pleasant. I flew with them to Japan and back in Y class and their Japanese tray was amazing (I don't normally like economy meals). Finally, my opinion about your choice of compensation for the downgrade is you should take the return ticket in upper class. It certainly isn't convenient in terms of restrictions, but since you're your own boss, that shouldn't be a big deal, and surely you won't mind the extra flying, right? ;-) That tofu really looked great. Welcome back home, Dan. Well, your 50% home...

[LtNduati]

Using Mayor Adam’s indictment for your points master course is giving “I built my FYP brick by brick” vibes and I love it lol

[ZHUHAI]

I absolutely hate the reverse herringbone seat. It feels so disconnected from one of the best parts of flying. I guess passengers are becoming too jaded about the experience in general, no longer caring if they can’t even glance out the window. But for me, that view is still pure magic—the kind of thing that reminds you how extraordinary it is to be cruising at 38, 000 feet, watching the world pass beneath you. It’s not every day you get to witness those views, and I’ll never get tired of that perspective.

[TraineePilotJess]

I was given a Virgin Atlantic Pride lanyard from an ex-staff member. I love how Virgin is so inclusive. I’m 15 and I am going on them for the first time in December.

[ondreiii]

Virgin Group generally has above average services compared to their competitors. Hats off to Sir Richard Branson for instilling the virtue of outstanding customer service into his staff.

[alexpremrealty]

As a former gate agent with TWA, I've issued a number of "denied boarding compensation " passes to those who needed to be reaccommodated. Although we'd tell pax that the ticket was good anywhere TWA flew within the continental US, including Puerto Rico 🇵🇷
What folks weren't aware of was that the ticket was only redeemable in the T class of service which was closer to the end of the fare bucket spectrum.
Wendover Productions did a video about 3 years ago explaining how airline ticketing works 🙋🏻

[Tank]

What if it was because you wore emarates pajamas

[katbullar]

I like your reviews, not only for the products you are reviewing, but also for the kindness and respect you show towards fans and crew.

[SAGUY]

Well, you actually got treated to what most of us regular passengers experience frequently, so welcome to that club! I love flying virgin, but it's literally been many many years since I flew down back. I usually opt for Premium Eco and then use Virgin points to upgrade to Upper. Most of the time this works, but recently it did not and I was stuck in Orem Ec on an overnight flight. It wasn't horrible, but because it was not Upper with the flat seat/ bed, I was not happy. I think it's just what we get used to and when we dont get the upgrade then life just sucks no matter how badly the airline will try.

[SuzanneQuew-vcus]

I’m so excited about this that i’m saving it until tonight to watch!🤷🏼‍♀️😆I’m getting in my PJ’s and popping popcorn after I study and get my chores done…thank you for reviewing Virgin!!

[Esperantisto]

As soon as you mentioned Adams I knew you were going to say he should have just used points! :)

[latohawaii]

Virgin's call center is off the charts. So good. Other airlines should be taking notes.

[neutralcommenter]

Seeing Dan sitting in economy class is priceless.