Los Gatos skincare shop under criminal investigation; I-Team receives new complaints

The owner of Los Gatos' Elements shop is getting attention after I-Team's report of an Alzheimer's patient who was charged more than $7,000 for products she didn't want.

#iteam #losgatos #alzheimers #investigation #abc7news

[trtaught]

Please, boycott this company and make them go out of business!

[thomaskim]

People don’t change easily. The owner is a criminal and scumbag.

[JayTee]

No refund for a $14k product? The owner should change his store name to SCAMMER

[wysiwyg]

This place is a brick and mortar scam operation SHUT THEM DOWN!

[hagakuru]

Both the owner and attorney are scumbags - sleezy beyond belief.

[RobertL-jsfn]

Can’t wait for these crooks to be pushed out of business. Hope the DA will charge the owner and his staff. No one should get lured into “Elements” in Los Gatos or Burlingame or wherever they end up re-setting up their next scam of a shop

[rebeccabrown]

This con man needs to be put out of business.

[yolyprog]

That so called owner should be in jail

[j.d.contreras]

This has happened multiple times at this shop!!!! Why don't they shut this place down already?! It was even on the news 2 times before! I used to live in Monte Sereno and the same thing happened almost 15 years ago! They tried to scam an old lady and the cops showed up but didn't do anything! This is insane. This isn't the first time this shop has been on the news for the same incident. This is just wrong.

[Leeniebean]

The owner is running a Pay Day Loan type business disguised as a skin care boutique. What retail skin care place has credit lines on hand?!

[lour]

Predatory shop if I ever saw one - warning all my friends to stay clear!

[celebrityrog]

This dump is still open? NO. He needs to refund that amount PLUS some other damages.

[kpepperl]

$16000?!! What did he think his products can do? Make people fly?
People... Please Do Not give anyone your social security number!!!

[Impozalla]

That business need to be shut down immediately. Obviously the owner is running a criminal enterprise by financially going after vulnerable senior citizens.

[sandiecalvert]

Please close this SCAM business down in the immediate now. This owner especially who scammed the elderly lady needs to go to prison.

[Norcalflat]

He didn't give a refund because it's the right thing to do, he did it because he's trying to save face. Scammer.

[laleki]

All these companies do is move to new locations under different names.

[soniaz]

Glad there is a criminal investigation.

[goldenSun]

That lawyer sounds corrupt too. He should be investigated too.

[readytogo]

Ok, D.A. Time to step-up and protect your constituents!