The Employee Mistake That Cost LEGO Millions of Dollars! 🤑

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#shorts Back in 2015 LEGO had to recall over 100,000 LEGO sets, due to an employee mistake. Watch the entire video to find out what the error was and how much it cost them!

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Good on lego realizing human error and trying to prevent the problem not taking the easy way and blaming the employee...

Keeper.AFOL
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That is such a W from LEGO, not firing the poor guy, but helping others avoid the mistake

Shadw-One
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I like how Lego just didn't fire him

Noone-du
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if only more companies were this ethical and clean.

DarthKanye
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"your training cost us over a million, why would we fire you now?"

satibel
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Happy to hear the Employee wasnt fired, it probably wasn't intentional and LEGO understanding that was probably the greatest relief of that persons life!

BlaiseTM
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I love that you started this with a scene of the Dutch lego masters. That guy is named Ruben and he is a really funny known Dutch person and always does that kind of stuff in lego masters.

PrimalWll
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Shows why Lego is so great. Someone makes a mistake, so instead of firing him they make working conditions better so the mistake can't happen again.

Their customer service is just as nice. They apologise for delays, fix mistakes on orders really quickly and try and are just so pleasant if you tell them there's a problem with the set.

JRS
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Lego is just an amazing company. Not only do they believe you if you say your piece is broken but instead of firing an employee for making a mistake they just said “yup, we could have prevented this”

failedlabexperimentnumber
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As an employee at Lego, I do have to say they take good care of us. This is probably one of the most caring companies I have ever worked at.

xsXRevanXsx
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I've heard about this before, the employee didn't even get in trouble for it...

The-Lego-Dude
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Lego was really generous with this guy. And they were right it was just human error

ignaciojimenezvargas
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I actually remember a weird star wars set like that at the time, I never really gave the situation a second thought, and it was only a minor inconvenience to me, but good on lego for fixing it as thoroughly as they did and not firing that dude

muddle
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Most large companies: fires the employee who made the mistake
LEGO: improves the system that caused the employee to make the mistake to ensure that the same mistake is not repeated in the future

cardinalhamneggs
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You can tell Lego is a good company when they improve the quality of there working place instead of firing the guy that made the mistake

slurpshorts
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how could such a small mistake be bad for building the lego sets? just find the pieces that look identical in shape <3

jonhard
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Lego seems like one of the best companies

Capton
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honestly lego handles everything very well, quality is always the best policy

bluecrystal_
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Props to the lego company for improving the work enviorment instead of firing people even after losing such an amount

amirshlomolavan
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Lego is more human than the teachers at my school

the_terminator