What is KnowledgeBase? | One knowledge base, all the answers

You have an online business. And chances are you and your support team have had enough of the repetitive questions from your clients. Wouldn't it be cool if your customers could find their own answers on your website?

What is Knowledge Base? | One knowledge base, all the answers
In fact, 70% of customers prefer to use a company’s website to get answers on their own.
But what if you don't know how to create a help center or you don’t have enough people and time to create one? Or what if your support team is overworked, and new members have a hard time accessing the most important information?

Introducing Knowledge Base - a help center software that allows you to create, manage, and share self-service content with both your customers and team.

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Credits:

Project Manager: Piotr Borkowicz
Art director: Bartłomiej Otłowski
Motion design: Bartłomiej Otłowski
Graphic design: Agata Duban
Script: Tomasz Ziętek
Audio: Arkadiusz Syrowiec

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Join us!
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Hi, great to see you here! :)

We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly.

However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers.

PS. We know that’s a lot. We’re pretty proud of that.

[LiveChat]

You have an online business. And chances are you and your support team have had enough of the repetitive questions from your clients. Wouldn't it be cool if your customers could find their own answers on your website?

[khizerhayyat]

This video is very informative and knowledgeable for the peoples who are seeking knowledge based information

[riyadpramanik]

Great, nice video.I like this video. Thanks for upload this video.