County of Santa Clara CalWORKs 2.0

CalWORKs 2.0 is a new approach that focuses on helping people set and achieve their goals, which requires an environment with flexibility and a shift from directive case management to client-led case management focused on goals. The redesigned approach will help families set goals that are aligned with program aims while taking into account families’ strengths and the obstacles they face. With CalWORKs support and services, some clients are able to begin immediately, but others may need time to resolve crises and address significant challenges before they can progress. CalWORKs 2.0 emphasizes the importance of engaging in activities on the way to full employment. While this is a fundamental shift for some counties, other counties have already begun implementing some of these concepts into their current work.