How to Use ChatGPT as a Business Analyst | AI and Business Analysis

Are you a business analyst wondering how AI and chatbots like ChatGPT might affect your job? In this video, we explore how you can utilize ChatGPT in your work, including the possibility of AI replacing business analysts. Spoiler: they won’t.

ChatGPT is a large language model developed by OpenAI, which is designed to generate human-like responses to text-based conversations. It is based on the GPT architecture (Generative Pre-trained Transformer) and was trained on a massive amount of text data using unsupervised learning methods. For those of you who are aware of the tool, you might be really opposed to using it, and might even fear it’s replacing your job. However, AI and business analysts don’t have to oppose each other. In fact, I think a tool like ChatGPT can be an invaluable asset to a business analyst’s workflow.

In this video, I’ll show you how to use ChatGPT for business analysis work. Specifically, I’ll be asking the AI bot to draft me a use case for combining accounts. You’ll see that the bot can do a really great job at providing you a starting point, but you’ll still need to be mindful of and incorporate your business rules, goals, and other important factors to ensure that the final output aligns with the organization's objectives. If you’re looking to stay ahead of the curve, I encourage you to incorporate ChatGPT into your BA workflow.

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0:00 How to Use ChatGPT as a Business Analyst | AI and Business Analysis
1:16 What is ChatGPT?
2:37 Improving Work Efficiency with ChatGPT
3:02 Drafting a Use Case with ChatGPT
10:11 Limitations of Using ChatGPT for BA Work
13:56 Don’t Fear AI, Utilize AI

#ChatGPT #BusinessAnalysis #OpenAI

[RomanKoshovskyy]

Thanks for sharing, Laura. This is an interesting video for nudging people into trying out new tools for crafting various drafts and templates 😉There's also a popular document named "45 ChatGPT Use Cases for Product Managers" that can be found on the web, which is quite good for BAs/POs/PMs. It helps to prompt ChatGPT for various practical daily tasks, such as Business Models, Product Validation, Hypothesis generation, some Experiments, Comparison tables, Prioritization, Product Metrics, and more. As analytical people, we can work on the proper prompt design to be better architects of the interactions and answers we can get from AI tools. I'm also constantly trying out new approaches and techniques and this def. helps to stay curious and relevant.

[alexbourbon]

Thank you Laura
The "Demo" and tips are quite useful. Going to check use cases best practices.

[kittyhungshukyee]

I provided the ChatGPT some requirements in plain English with no methodology whatsoever. Just plain English. I then asked it to generate different types of programming code - React, CSS, Python, Java, C++. ChatGPT has generated pretty decent code (at least in my opinion). It means that I can pretty much bypass the BA artefacts like User Stories, UML notation, BPMN, SysML notation etc etc and just go from textual requirements to code.

[AVKBA]

Thank you Laura for Unlocking and sharing thoughts.

AI Powered BA from Mumbai (India)

[nikkisfoodntravel]

I am using it for me to create user stories in the required format where I provide the exact feature to the GPT and it creates a formatted story which obviously needs review and corrections.