MSI® HOW-TO troubleshoot laptop unable to power on or black screen after pressing the power button

When encountering issues where you can’t power on the laptops or the laptops have black screens, please follow this video to troubleshoot.

Notice :
1. Please note that if you need to remove the cover to inspect the memory and SSD, please ask the MSI local service center first to see if it will void the warranty.

For more great tips and video tutorials for MSI Notebook, visit our MSI How To Channel:

/ msihowtochannel .

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[yunama]

wait why there is no explanation on each solution ? i got this problem on my MSI Modern 14, the condition is black screen but power button led is ON. Is this step by step tutorial or condition based?

[PNDRN]

My GT77 Titan HX 13VI got a firmware update through Windows update and then afterwards boot errors and could only see the boot drive in bios but nowhere else did the correct capacity of said drive show up or anything. Then more issues. Now only the power button first lights up white for a second or so the remains with a constant orange light but otherwise the laptop is dead it seems. Nothing else happens it seems. And if i keep holding the power button it flashes white multiple times then tries to boot then if i continue to hold it flashes orange multiple times then tries to boot. Please how do i fix this?

[machinefannatic]

I have a gf66 katana and it’s the only laptop I’ve experienced such power issues, it simply dies everytime I shut down, I have to reopen the laptop every time and unplug the battery, so what’s really going on.

[DarkerArttt]

Mans! Hi! My notebook MSI KATANA GF76 12UE is started lagging! Although the characteristics are just a bomb! I used to play normally now it's lagging much can you help?

[chachi-cbbi]

After referring the tutorial, the problem of black screen is resolved.

[cntvsyrcmi]

Not clear video. I have old gt70 which i flashed to use 970m gpu and updated bios and ec. It was fine for 1.5 years. Now bcoz I closed lid which goes sleep (so far no probs )and I have previously deleted hyberfil.sys and now I get no msi logo, black screen, no option to boot to bios or windows. Power button LED on but white. WHAT u do, reseat the rams? Nice connecting monitor but if u were in windows..

[Akudimana]

My laptop off when i playing gamea and i cant turn on it. What shoul i do ?

[thecooking]

My laptop turn off when playing games when the laptop is not connected to the charger. Why

[lux]

This is literally the worst most and all over the place step by step thank you Msi for fucking me. And blessing me with a bricked laptop baby.

[indahsumarjadi]

choirul asfari hadir salam INDONESIA sore ...🏚

[thecooking]

My laptop turn off when playing games when the laptop is not connected to the charger. Why