Inside Amazon: Secrets of an Online Mega-Giant

"Nightline" goes inside the massive retail business on the biggest online shopping day of the year.

[semi-average-guy]

2:50 - And indeed I did get my Happy Hannah Montana camera that day, thanks amazon!

[LarsAndrus]

someone should put their phone in one of those boxes. If it travels a mile inside the store, it could hatch tons of eggs in pokemon go

[kombat]

Who else is watching because they’re waiting for a package to arrive

[kbent]

Super smart people who create algorithms to give you personalized recommendations? All of my recommendations are of things I've already bought. Lol

[OLKIEMTB]

I worked security at an amazon fulfillment center. It gets bad around the holidays, especially since they will hire almost anybody with two arms and legs. There were always multiple employees trying to steal items from the warehouse. I will tell you what, if amazon employees were as creative with life as they were with scheming to steal, they would have a successful life.

[ihavekalashnikovyoudomath]

All I was thinking was the yellow box going

Probably the only yellow box they have with personality

[jenjenjenhi]

I wonder how many sex toys are bought and how awkward it would be to go in the sex toy isle on your first day working there

[militantpacifist]

4:33 Dog was like "LOL WUT?"

[itsalfredoa]

Brings back 10 hour shift nightmares from amazon 0_0

[ZERO_]

"What did you do at work today?" I work for Amazon, i fulfilled those orders

[ricpineiro]

Back in 2005 Ebay was the King in corporate internet shopping Website. Now its Amazon because of Amazon's better policy for the Customers rather than the merchants. Ebay still sells a lot of the products we usually buy but Amazon is more protective with its buyers from nock offs. For example I once bought a 100 ugg boots as christmas gift to my sister and when it finally, I opened the box and the boots were beaten up, worn out sneakers. Angry that I've been cheated I tried to contact the seller by phone that I found on his profile, the phone number pay phone. Couldn't even find anything else about this person. This is why Amazon is better than Ebay because you can't get scammed that easily. Amazon has an excellent reputation as Website and also has Customer service. But the Major reason why Amazon is so different for its competitors, is that you can buy directly for them as a buyer. You can buy the product from Amazon or you can buy it for another seller. That why Amazon is ruling over the internet shopping business. Thats why people would rather buy from Amazon than any other place.

[tamarockstar]

That amazon girl who pulled the game was cute.

[ZippyRagu]

Should've talked about the insane work hours, gps tracking and three strikes rule.

[pinkmacprincess]

If it’s Noah’s Ark, it would be two of everything...

[saidromero]

Waits 5 days for package when it’s right in front of him

[Nomadft]

cyber Monday starts today and ive been working here for 6-7 months now, these 13 hour shifts are killing me

[CBlocks]

Amazon employees be like, "why is there so many fidget spinners?".

[palmplays]

When they said Just dance was a new trend or popular I started dying

[sunnyspeed-studio]

I think I saw one of my orders in the video.

[JustinLHopkins]

This will never be sustainable. Aerial views of these warehouses are stunning examples of our impact. Where the hell is all of this stuff coming from? All of it ends up in the dump a few years later.