I'm Not Buying LOLs Anymore - LOL Surprise Winter Disco Chalet Update

This is a follow up to my LOL Winter Disco Chalet video and LOL's response to the issues I had with that product. P.S. Thanks J. for the awesome gift.

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[starlettdragon]

Came for the rant, stayed for the moose cushions.

[purpleprincess]

How unprofessional from MGA that response was rude in my opinion, it wasn't like the warranty was a long time passed it's time, for the amount they are charging as a company I would have exchanged it under warranty anyways, I as well think the quality has gone down as the years have passed & they have gotten money hungry, you are doing amazing by the way & keep up the good work, thank you for always being honest in your reviews!

[laurenbowden]

I love u jen it is very thoughtful of u to inform people about this I hope it will help someone. Your such an amazingly amazing youtuber xxx

[The.Cult.Of.Vintage]

JenTron coming through!
$420 should have 0 issues.
It's the whole "you get what you pay for". If I spend $420 and you can't be bothered, you certainly won't be bothered on the $10 - $35.
UGH!

[jeweliahollingshead]

I am a kid and my dad gave me a lol house for Christmas and the hot tub part looked like something you would find in a dumpster

[daphne]

Yes Jen!! I totally agree with you! LOL really have gone down over the years, ,


I really love the way your channel is changing too!!

[mightymelkor]

honestly i completely understand and support your decision and i urge others to do the same.
i have so many issues with LOL; the ridiculous amount of waste and plastic, the astronomical price for a tiny doll that isn't even that cute, the ever-growing number of defects and now their diabolical customer service.
honestly people, they don't deserve your hard earned money ! there are so many better and cuter dolls on the market for a fraction of that price.

[omppul]

Honestly I've been suspicious of LOL products for a longer time considering the poor quality of the dolls that I've seen from your videos, as well as how sexualized the dolls have been despite being literal baby dolls

[moldy]

😂 I thought you were kidding about the new intro lol

[stupidmelrose]

Remember the much simpler times of $20 lps houses and $40 Barbie dream houses 😌

[ashthegoldentrash]

Hi! I had an extremely similar experience, not with this specific product by L.O.L. but the bus toy. I had bought it for my niece for her 10th birthday only to receive a call of her crying because there was so much wrong, broken, or just not functional. I greatly appreciate your honest reviews so that I can hopefully not make the same blind mistake. And as an add on, the company refused to send a replacement nor the store I bought it from despite it being well within the return date. As I said before, I am extremely grateful for your reviews. I was planning on buying this doll house, but now I am more unsure and will be sure to look extremely closer at the product and read reviews from the retailer. If you have any more L.O.L. product updates in the future, even if it's not reviewing their toys, please do share! You are a highly trusted source for an honest opinion.
Thank you for the content you provide, you gave saved many of us from experiencing false reviews and Such.

[oliviak]

I’ve purchased electric toothbrushes with a longer warranty than that. This is just ridiculous.

[brooke]

That is ridiculous. It’s things like this that make me angry. 400 dollars can buy a lot. What a waste. I’m so sorry.

[LittleCraftyKitty]

Really MGA? Fix your crap! At $400+ dollars in Canada and $200+ in the USA....you should offer a better Even a 200$ laptop gets a year warranty lol...heck even my remote control is under longer warranty then this 🤣😂

[animefamily]

Plus product warranty’s are generally supposed to be longer than the store warranty.

[tempyst]

Shout out to Toys R' Us for taking back a toy, that really wasn't their responsibility too. It's sounds like too me, they KNOW they have quality control issues, & as much as they "pride" themselves on not having faulty products. They do it on purpose for entrapment. Because why else would you release an obvious toy for Christmas, & a pricey one at that. & give a barely there warranty? They know what they are doing, & it's not for customer satisfaction. It's greed

[MrZzToOoFlyY]

A 30 day warranty on a $400 product is absurd though, most products have a year long warranty. Especially at the holidays, there will be some disappointed kids.

[UmbraeNacht]

Reminds me of the Full House episode where Michelle got a crappy toy from a company, Joey called them and got pretty much the same response from the toy company.
"They could at least pretend to care!" -Joey

[PhantomSkitty]

Dang. I'm sorry you had to deal with this, and I think you're very justified in choosing not to buy and review LOL things anymore.

[Mallowbie]

I really appreciate the fact that you are holding the company accountable for this. Everytime you review an LOL product you mention defects, and it's normally a rare thing in your reviews. They really don't care about making quality products.

I'm glad you got everything resolved to be able to give your daughter a defect-free present.