Gathering user input - Getting Started with Twilio Voice

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In this video we’ll learn how to ‘Gather’ User Input over the phone by rebuilding one of my favourite fun Twilio projects, “The Callin Oates Hotline”.

All links mentioned in the video can be found in the Related Links section of this description.

Thanks for watching!

=== TIMESTAMPS ===
00:00 Intro
00:38 The Request Response Cycle with Gather
01:30 Gather with DTMF tones
04:30 Gather with Speech to Text

=== TWILIO DOCS ===

=== SPEECH TO TEXT IN YOUR LANGUAGE ===
If you would like to see the full list of speech to text options check out this page in the twilio docs.

=== BUILD IN YOUR FAVOURITE LANGUAGE ===

=== UPGRADE PROMO CODE ===
Use this Promo Code to upgrade from a trial account. You’ll still have to input bank card details, but this will give you some credit to use straight away. You can turn off automatic recharge to make sure you are not automatically charged when your credit falls low.

$$$ TwilioVoiceTutorials
£££ TwilioVoiceTutorialsGBP
€€€ TwilioVoiceTutorialsEUR

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=== SOCIALS ===

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Do you know how to redirect them to another number if they press a number. For example, if they press 1, then direct them to another agent's phone number. When I do it, the VR says that there is an application error and call? Could you help with a small snippet of code?

ahbong

My only issue is that it takes 4 seconds for Gather speech to provide Speech Text for as little as "Hi", that is really slow

hassanahmed

Is it possible to use twiml.say and twiml.gather at the same time? So she records while she is talking? At the moment everything is "turn based", but we need the possibility to "interrupt the phone bot".

limebulls

Is it possible to use Gather verb when your application is making the call instead of receiving, or this verb is only available for answering a call? I'm trying to make a call from my system when something occurs on DB and I'm making a question in this call that I want the user to answer via their phone keyboard but I always end with a voice saying "an error has ocurred" (or something similar) after the user clicks on a number on their phone. Not sure if this is possible with a trial account, or when making the call instead when receiving it. Any help would be appreciated. Edited: I can recover the key user has pressed but I'm unable to do anything more in the call after user presses any key.

ekaterinaamez

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