Dodge Neon Case Study - No Start, No Crank, No Com

Come along with Eric O at the SMA shop as he has a look at this Dodge Neon that was towed in as a "No Start, No Crank" It is not your typical coil or fuel pump so grab a cup of coffee as we hit this car with a methodical, logical diagnostic approach to track down the problem.

THANKS A MILLION!!
--Eric O.

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--Eric & Vanessa O.

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South Main Auto Repair
47 S. Main St
PO Box 471
Avoca, NY 14809

Disclaimer:
Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not South Main Auto Repair.

[kdautomotive]

how do you bill for electrical diagnosis? do you bill hourly or give a quote of how long you think it will take upfront and stick to it?

[gordonfreeman]

Diagnosing skills is what separates technicians from part replacers. Thanks for another educational video Eric.

[daveheiskala]

You are a master of patience with determination! Well done Eric.

[edwardmissouri]

great work. It takes a lot of patience to track down electrical opens. Obviously that owner doesn't have a lot of money, so they are very fortunate to have a repair shop as good as yours. A dealer would have nailed them good for a job like that. Your parents raised a great man. Keep up the good work.

[mechanic]

I did a lot of the electrical diagnosis and repair at the 3 auto repair shops I worked at including the GM dealer.
In my small city of Southern Minnesota, , even at a GM dealer we worked on everything that came in the door.
Service manager would take on anything to keep the shop full and profitable.
Some of the guys like me came from independent shops so we had a good background on most everything else.
The other " GM" techs would only touch the GM vehicles.
In the end, the customers got their vehicles fixed at a reasonable cost and they went away happy to come back another day for anything else they needed.
Electrical work was billed by the hour as there really is no flat rate time for that kind of thing
I was pretty quick though so never had a customer complain about the bill.

[dalevandermeer]

another thing that goes up and never comes down is the amount of knowledge I get from your videos thanks

[jwhiz]

Eric, It's encouraging to see how you plow through the GOOD, BAD and UGLY to diagnose the problem. You are the REAL DEAL!
Thanks so much for making such great videos.

[Ian-]

Yoh know what i like about you, u always do everything you suppose to do with every repair. No short cuts. Everybody else gives us a half ass job, but not you!! Thank you.

[hussssshie]

I'm really surprised you took so much effort even when you got it "fixed" in order to fix it properly... No wonder, if I was living there I'd take my car to your shop. Best mechanic ever! Keep up the good work!

[sabergermd]

Lucky my a**. You sir are one of the smartest and most methodical people on You Tube!

[knocksensor]

Excellent automotive detective work. Great use of scan tool and automotive wiring diagrams 👍👍👍

[mikegoodman]

In Canada we say "cut towards your chum, not your thumb." lol. Thanks for another great one Eric.

[SuperSharpBlue]

So many people hate wiring, but I love it because when I figure out the issue then it makes me feel so smart ;D

[theadventuresofjavier]

most people would have just ran a wire....not only are you a blessed man, but also stubborn...
... but that's good....a no compromise husband, father, son, brother, .AUTO TECHNICIAN..
proud of you

[tahsina.alkhuwaiter]

Super great job. You have a good amount of patience to trace the Brocken wire instead of just short it. God bless you sir.

[monsonlockandkey]

This is one of my favorite episodes! Typical person would have ran the jumper wire and been done with it. It's that mechanic in us that has to know where the problem lies so we can sleep at night!

[wyattoneable]

Your explanation of the wiring diagrams and your logic to identify the fix was perfect. I always enjoy your commentary Eric. Frustrations and all. This was a great case study on how to chase down a broken wire.

[MrDecker]

"They don't give us knives in school". "That's weak" 😂. Great case study Eric

[Dustin_the_wind]

My plumbing teacher was very much the same with your tutelage. Always said cut towards your buddy, and everything was my fault; quite the guff buster, it was good learnin'.

Thank you Mr. O.

[klwtherd]

Awesome diagnosis video. I want to stress the best part of this video was actually the last 3 minutes that Eric O. speaks the importance of having a good plan of attack and doing 75% research first. Its my experience that if you have electrical issues you need to examine FACTORY diagrams so you understand how and where to test your theories. Because Eric O. is his own boss he can take that time and customers are willing to pay those billable hours because they know he'll honestly find the problem and fix it with care. I was yelling at my tablet screen while watching this video because I wanted him to go all the way and pull the ECM out to do a thorough test. hehe. He did and that shows that he didnt just want to run a splice, which to me is subpar but understands that sometimes you have to for financial reasons, but rather wanted to fix it to factory specs. Each and ever video I watch I keep waiting to see if corners are going to be cut by Eric O. It just doesnt happen. The quality of his workmanship is outstanding. Kudos to Hannah for giving him the reminder that us subscribers love that he does it right.