InvGate Service Desk Zapier Integration: Add Slack to Your Help Desk

Zapier integrations allow businesses to combine their tech stack and streamline operations from one platform.

That's the case with IT support. Through Zapier, help desk managers can connect the help desk with other frequently used tools in the organization and manage everything without leaving the ITSM tool.

For instance, with InvGate Service Desk Zapier integration, you can link Slack with the help desk to expand your omnichannel support capabilities.

See how it's done in this video tutorial!

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Key moments:
00:00:00 Introduction
00:00:45 Connecting InvGate Service Desk and Slack
00:01:20 Configuring the service desk Slack integration
00:03:53 Testing the Zapier integration
00:04:34 Conclusion

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#zapierintegration #slackhelpdesk #servicedeskslackintegration #omnichannelsupport #invgateservicedesk