What is Omnichannel Retailing? | Retail Assist | Our IT Solutions

Omnichannel retailing is the process by which a customer can gain a completely integrated and seamless #shoppingexperience, regardless of the channels they choose to shop. The customer could buy online, and want to return the item to store, or shop from their mobile device to have delivery to their home. You can have multiple sales channels, but if they are not joined up, it is not #omnichannel.

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WHAT IS OMNICHANNEL RETAILING?

Omnichannel retailing is the process by which a customer can gain a completely integrated and seamless shopping experience, regardless of the channels they choose to shop. The customer could buy online, and want to return the item to store, or shop from their mobile device and deliver to home. You can have multiple sales channels, but if they are not joined up, it is not omnichannel.

Omnichannel retailing is core to Retail Assist’s #Merret software application, serving the process of buying, delivering and collecting anywhere, being fully connected, and delivering convenience for the customer.

Thanks to a real-time and #singleviewofstock inventory, regardless of location, this makes stock more readily available to allocate in the most profitable manner, whether it is shipped from store or from the warehouse.

#retailassist