Step Up and Lead - Book Preview

Every organization has a culture. That culture is created either by design or default. There is a reason why people associate the fire service with courage, camaraderie, service, and respect. Most corporations strive to emulate these distinguishing characteristics of the fire profession.

In Step Up and Lead, Frank Viscuso reveals the secrets of effective fire service leadership, introduces the traits and skills necessary for today's leaders, and discusses the importance of providing exceptional customer service. This book is designed to help you reach the top of your profession and is considered must read material for anyone who is ready to step up and lead!