Customer Obsession Done Right. Keynote by Scott Richardson / Printify

Pretty much every company these days has adopted a value that suggests something along the lines of 'put the customer first' or 'we're a customer-led organization'. But how do you make sure that the well-intentioned words on your walls and intranets are actually meaningful? How do you REALLY be a company that lives for your customers? With more than two decades of experience leading teams that have lived this mantra at Amazon and now Printify, Scott Richardson is here to give you real, practical tips and war stories that can help you put your desire for a customer-obsessed culture into practice.

Speaker:
🔸Scott Richardson, Chief Operating Officer at Printify

The keynote was a part of TechChill 2023
TechChill is the leading Baltic tech and startup event, held on April 26-28, 2023. The event brought together aspiring startups, international investors, innovative corporations, tech enthusiasts, and inspirational minds from around the world to share their stories and insights.