How to deal with Unanswered Questions - Explore Unanswered Questions feature

"Welcome to our tutorial on tracking and addressing unanswered questions with CX Genie! In this video, we'll show you how to identify questions your chatbot couldn't answer and provide the necessary information to improve its responses. Learn how to monitor these interactions, update your chatbot's knowledge base, and ensure a seamless customer experience. Let's dive in and enhance your chatbot's accuracy and effectiveness!"

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