Planning - Learn Integrations on the Now Platform

In this video, we cover some planning to do before building an integration. We look at the questions to answer so you're ready to get started. These questions serve as a framework. Have them ready or reference them when you become involved with a new or existing integration.

Links mentioned

[vinayakbelgaonkar]

0:24 Integration to Import/Export Data?
1:39 Can the Integration be done Async/Sync?
2:14 One-time or recurring integration?
2:41 Real-Time Updates or Batched periodically?
3:36 Uni-directional or bi-directional integration?
4:40 What formats and protocols are supported by both systems?
5:01 Are incremental updates available?
5:40 Does an existing integration already exist?
6:19 What level of error reporting do you require?
6:46 How much data is involved and how long does it take?
7:09 Are there any data retenation policies?
7:44 What security or credentials are required?

[eldridgekevinm]

Very good video on the planning of an integration and design considerations. Thank you Chuck!

[ShajiKalidasan]

Awesome video on the planning of the integration. A great timesaver. Wonderful explanation. Thanks a million, Chuck

[servicenow]

As always, you are the best instructor EVER!

[secretaryofsimplification]

An exhaustive checklist, thanks Chuck!