Remote Support Platform with Dean Garrison

The Life Cycle Management Tool from SAP.

Free tool that SAP provides that will help manage your databases, apply fixes, apply software, do the backups, do all the maintenance for you. It's a pretty slick tool and it's FREE!

Also, we will put it in as a service to you, as part of your Total Care Support package.

Agenda:

1. Executive Summary - SAP Value Proposition
2. RSP At-a-Glance
3. Key Features
4. Installing RSP
5. Benefits of Adopting RSP
6. References & Resources

About RSP:

RSP communicates between US, SAP and your Database to look at the statistics of what's going on with it and it has these tasks, which can be in a couple of different categories.

1. Status, which statistically will look at what is going on with the system.
2. Health Check, which is looking through your system adding to the statistics.
3. Maintenance, which is doing things like re-indexing the database for you, cutting down the log file, doing a check of the sequel, tables, all those things we used to have to do as a part of Sequel Management Studio, and a Sequel maintenance plan.

So Why change to RSP?

- RSP also, when you set it up with an email server, will send you a daily report of everything it does. If the database fails to backup, it will tell you. If the system is unhealthy, it will tell you.

Key Features of RSP:

RSP Provides:
- System Monitoring - Scans your system readiness to ensure smooth daily operations.
- Health Checks - Checks various areas of your application against data consistencies, alerts you of potential issues.
- Repairing - Fixes detected problems to prevent productivity slowdowns.
- Upgrade Support - Assures a smooth Upgrade to a new version
- System Maintenance - Performs scheduled or automatic database operations, including back-ups, size optimization, re-indexing, or integrity checks.

How can you get it?