Process Strategies and Design overview in Operations Management

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An Intro and Overview to the four Process Strategies in an organization, including the strategies that focus on Process, Repetitive, Product and Mass Customization. Summary on the Product-Process Matrix. Lecture structured based on Textbook "Operations Management, Sustainability and Supply Chain" 13th edition by Jay Heizer, Barry Render and Chuck Munson. Chapter 7 on Process Strategy and Design.

  1. Operations & Supply Chain Management University
  2. repetitive focus
  3. mass customization
  4. the 3 P's
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Mr. Bolton, I truly appreciate your work and have been watching your videos. But in this video, earlier you said that product focused has high volume & low product variety, but you also said that Frito Lay's products have high output. So, if it has high output then how can we say that it has low variety?

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