AWS This Week: What happened with the AWS outage?

Mattias is back with your AWS news! On December 7, things went wrong in us-east-1, causing a number of issues across AWS services including Route 53, API Gateway, EC2 and more. It broke global services homed in the region like AWS Account root logins and SSO, despite the AWS Status dashboard continuing to tell us things were still fine (spoiler: they were not). This week, we’ll take a look at this Amazon global outage, discuss what happened and what lessons we learned from Amazon not working.

Introduction (0:00)
Is Amazon down? What happened? (1:00)
AWS Status dashboard and support tickets impacted (3:12)
What caused the AWS outage: Internal issues (3:51)
Resolution (5:32)
Lessons/takeaways for AWS (6:49)
What could we learn from Amazon not working (7:30)
Summing up the AWS outage event (9:43)

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#awsthisweek #aws #awsnews

[xammocoloniax]

Thank you for the summary. Funnily, I just recently started getting deep into AWS, with availability/redundancy getting repeatedly hammered into my head. And then this. Fabulous timing.

[garysutcliffe]

From this and previous AWS outages, I see the need for better manual processes and override procedures for when automation fails, or can't deal with the unforeseen event. But as has been said, still better off with AWS than without.

[pritamsingh]

There were frequent public event being reported on AWS status page from past couple of months but this one really pulled the pin. Hopefully something better will come out of it in long term. As you said, we are far better off with AWS rather without it.

[himanshuamodwala]

Can you please share the list of Books I see on the table

[robertcorbin]

Hmmm. Is this a canary in the coal mine? Is AWS cheaper than on prem until it’s not???

[thegrumpydeveloper]

Lol I came here for the us-west-2 but stayed for the us-east-1. Good coverage!

[gordonfung]

Let's face it. Multi region failed. That's why we need multi cloud. Expensive? Depends on how important is your apps and customers.

[kellymoses]

When AWS has a major outage they can call hundreds of people to fix it. Most companies can't do that

[JAM]

My T-Mobile phone would not make calls during the outage. I learned that T-Mobile is one of AWS's biggest customers and runs their everything. Until it doesn't.
I read that Kronos, a large payroll and HR services company, was also down. Did paycheck not go out? Some pretty serious consequences unless you have a Plan B.

[jeetsg]

this is inside job by AWS.... why because now aws again ask to the client to build redundancy across multiple region so clients have to pay more.

[JustinH]

Have fun making another video today lol

[shyammohabir]

Speaking about outage, AWS actually demonstrated why "Go global in minutes" is really bad for you and their selling points of Reliability, Elasticity, High Availability, Increase speed and agility - are just that .. Marketing!