Configuring Epygi's Call Center Functionality

In this video tutorial, we'll guide you through the process of configuring call center functionality on an Epygi PBX. If you're looking to set up a call center for your business, or if you're a technical professional seeking to enhance your skills in this area, this tutorial is for you.

We'll cover all the necessary steps to configure the Epygi PBX for call center operations, including creating call queues, defining agents and supervisors, setting up call routing rules, and more. We'll also demonstrate how to monitor and manage call center performance using the Epygi PBX's built-in reporting tools.

Whether you're new to Epygi PBX or an experienced user, this tutorial provides valuable insights and practical guidance to help you configure and manage call center functionality on this powerful platform. So join us and discover how to create a high-performance call center that delivers exceptional customer experiences.