Online Shopping - Smart Consumer Series Part 6

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The Smart Consumer Series with Tina Leonard. Part 6: Online Shopping.
If you shop online they you owe it to yourself to know what your consumer rights are, so that you can avoid pitfalls, or sort them out if they happen. Find out when you can return something for any reason at all, what information the trader should provide you with and more about your rights under EU distance selling rules.

Video by Nomos Productions.
Made with the assistance of the Communicating Europe Initiative, 2012
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