I Messed Up | Hardscape Adhesive Failure

Today we talk about a failure I had on one of my projects from two years ago with a failed adhesive. We talk about my warranty and what I do when this happens, as well as the solution that we provide for our clients here.

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[gonzo.]

Way to be truthful about a fail. Spread the adhesive in a short bead rather than dots you will have much better results. I have been a Stone setter for 50 years I feel your pain.

[johntiedemann]

Very important share. A grinder with abrasive wheel is a fast way to get the glue off.
I really like your customer commitment. You will likely get more projects because of it. I do repairs of my own mistakes as well.
The best glue I've used is PL Premium.

[ThaiRoney]

I used pl premium to glue down retaining blocks and after 15 years, it held strong. I used ads hammer to separate the blocks

[davekushman]

I solely use extremebond construction adhesive, it’s similar to pl premium but on the two occasions I’ve had to come back and replace coping on a wall, one due to manufacture defects where pitting occurred on the product and one where the homeowner decided to go with a different colour when I tried to pop off the caps it was almost like the adhesive etched itself into the concrete. The concrete would fail around the glue before the glue itself gave way and that was more than enough to sell me on sticking with that product

[adamleblanc]

5 inch grinders and abrasion discs, i use them to flat grind burrs on concrete blocks and ive used it on that glue before . works like a charm

[nononsenseBennett]

Call backs are a bitch but I'm glad you honoured your guarantee. Glue is amazing stuff. Every application has its specific requirements and it's good to know that the glue you replaced it with is flexible. The person who sold you the original glue may not have known the caps were for a flexible system so that's why vendors need to know their products and communication between all parties is a must.

[kevincloonan]

I found PL Premium to be the best adhesive. It comes in a blue tube yellow lettering and the glue itself has a tan color to it. Ive found for whatever reason the white adhesive has more of a lightweight property to it and doesnt bond as well. Im no adhesive expert by no means but over the years using several different types ive found the PL Premium to work very well

[firecloud]

0:21 "Normally we use this one."
Shows very blurry upside down tube.
After some research I learned that it's *BL Platinum Flex Adhesive* available only in Canada.

[JoePortland-kj]

Thanks for the video. I am wondering what brand of glue is being used in this video? The caulk tube has the word "PLATINUM" on the side of it, but I can't tell what brand it is. It seems to be very flexible and that is what I am looking for. I have used the PL500 Landscape Adhesive before, but it lacks flexibility. Thanks!

[banditshorthouse]

I have never used hlue for any type on masonry. Why does it have to flex .

I set in Florida, I understand frost heave but madonry and pavers have been used for thousands of years without that need?

[bg]

What material are you laying on the floor at :7:54. @iamahardscaper

[Miro_L]

What brand of a adhesive are you using now?

[patparham]

without telling me what to avoid I don't find this very useful. Please at least show the tube that you recommend.

[neverrestboxinggym]

I use structure bond on all my projects

[loggggon]

Use mortar instead, it’s what should be used