PMDG Operations Center not connecting to server - quick help

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If you have been unable to update your PMDG Boeing 737 airplanes on MSFS2020, you might have been greeted with the message "I was unable to reach PMDG's servers Certain features and disabled. Please check your connection, then restart the app to try again". In the app both the "Aircraft and Liveries" and "Global Flight Operations" tabs are greyed out and you can't get any software updates.

I thought the servers were offline for maintenance but this is not the case. Quick fix so you don't have to wonder like I did for two days :)

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Learn and enjoy online Flight Simulation. Ask me anything Vatsim related :)
I am a Vatsim Air Traffic Controller (C1) and Senior Mentor in the North of Germany.

Two of the main pain points for vPilots on Vatsim are:
"What do I have to say?" and "What does the controller expect from me?"

That's why I created this channel: to provide you with some help while showing you my perspective as a Vatsim Controller and Senior Mentor. Feel free to ask any Vatsim related questions in the comments.
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When you find a YouTube video that solves exactly the problem you have 😀

highspec_tech
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Spend a Whole day with PMDG Support trying to solve this issue/ and this video did it! Thanks!

f.lebron
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Perfect tutorial. I frequently have this problem, and your video has helped me greatly.

KFlyer
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Thank you, great and simple. One subscriber 😊

fly-hub
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This worked for me today! Thank you for the information! ❤❤❤

greenranger
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TKS my friend. Work perfect. Congratulations

aldomartini
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Thank you much. Ths has been bugging me for so long!!

ianlane
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Really Appreciate the tutorial thanks!

GButtler_
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Thank you! Perfect tutorial! It worked for me!

luismontiel
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Thanks a lot this video helped me indeed.

simaviation
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I need help so I cannot get my product for some reason. I installed it the 737-700 but it does not show in the "Installed Product" section in the PMDG Operations center, it only shows Microsoft Flight Simulator (Steam) in the "Simulator" section. Please help, I don't know how to solve this issue and there is now video or FAQ for this.

DarkExclipse
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I havent got half of those files in the PMDG folder

westaustraliangarbo
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Thank you so much!! solved my problem.

mhildebrand
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