Dealing with Challenging Customers in Sales | Shawn Casemore

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Are you dealing with some irate and unruly customers? Struggling to figure out how to turn the relationship around, and to avoid any future conflicts? In this video, I’ll share the steps to take when faced with a challenging customer.

If you’ve been selling for any length of time, you have come across challenging customers. Whether they are challenging or not, if they need your help, and you’re confident you can help, then you owe it to them to put your best foot forward. In this video, I’ll share with you the sales techniques to take in dealing with challenging customers. Most importantly, you can apply these proven sales techniques to improve relationships before they ever become a customer. Watch the entire video because I share a little-known secret at the end.

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Shawn Casemore is an expert in sales, driven by a passion to help business owners, executives and sales leaders accelerate their sales results.

As the author of The Unstoppable Sales Machine (June 2022), and The Unstoppable Organization (2017), Shawn is a recognized authority in accelerating sales growth. His insights can frequently be found online in publications such as Fast Company, Chief Executive, Rain Today and INC magazine.

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How do you handle unruly or rude customers? Comment below with your strategy!

ShawnCasemore