Frankie Abralind | Design for Implementation: Designing healthcare from within

Frankie Abralind worked as Experience Designer Sibley Hospital in Washington D.C. In his talk at the Service Experience Camp 2018, he showed what takes to innovate inside of a hospital.

[BDoyle-ldty]

I'd have implemented free valet parking. From a cost perspective you can get people to the appointment and start that as the check-in process.