Difficult Conversations: Opioids (ACGME Core Competency)

Dr. Eleshia J. Morrison, PhD, LP, a board-certified pain psychologist and Director of Education for the Pain Rehabilitation Center at Mayo Clinic, provides 6 practical strategies for navigating difficult conversations about opioids:

1. Educate
2. Incorporate Behavioral Treatments
3. Empathize…and Say No
4. Emphasize Quality of Life, Not Pain
5. Refer and Follow Up
6. Monitor Burnout

00:00 Introduction
2:04 Factors making conversations difficult
9:23 Overview of strategies
9:45 Education strategy
16:16 Incorporating behavioral treatments
22:22 Empathizing and saying no
25:26 Emphasizing quality of life, not pain
31:31 Referral and followup
37:25 Monitoring provider burnout

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