Email Explained: What are routes?

Routing your emails automatically saves time and makes your inbound emails a lot easier. This week, Pat, one of Mailgun's Application Administrators, gives you the rundown on routes and how you can use them for your email strategy.

Understanding the subtler points of email can be confusing, but we want to give you some clarity with Email Explained. In this series, we’ll be covering some common questions senders ask us in a way that helps anybody learn — a big whiteboard.

[dynamicdesyr]

Does email route works exactly in Google Workspace as well?

[devoiddevoider]

Is this a class? or a tutorial for clients how to setup routes!!!

[chrismorris]

Using routes, could a route be set-up to catch any email "reply-to" message where a user says something like "unsub me" in the body copy of their email reply? Could this then be routed to a customer service endpoint like Zendesk?