Flight Attendants Union Head Sara Nelson On Mask Policies

Sara Nelson, President of the Association of Flight Attendants-CWA, AFL-CIO, addressed mask policies. “Flight attendants are more eager than anyone to take those masks off—we’re flying 14-hour days,” she said. “But what we recognized in our conversation is that the masks are just a symbol, they are not the root of what’s going on.” Lack of understanding of the policies, an erosion of public trust in government, and mixed messages are fueling the surge in tensions, she added.

“It’s very difficult, and flight attendants are de-escalating or taking the brunt of the aggression from the public every day—it’s not the job that we recognize, so we’re hoping to get that tamped down,” Nelson said.

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