Lowes Customer Service The Good & The Bad

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In this video I walk you thru my experience that I had with Lowes customer service when returning a item. Both the good and the bad parts and what you need to know and think about prior to purchase.
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Good to see you are back. I have the harbor freight drain cleaner only 50 foot cable but works very well cleaned out a few main lines and drains and paid for itself.

davidwalle
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I like Lowe’s better than HD because of customer service. Maybe that is a local issue for HD. In fact, I have bought online from Lowe’s and returned an item and was not charged a restocking fee. Had I been treated like you were, it probably would be the last time I shopped at Lowe’s. Some of these “managers” might need some lessons in retail management. Glad you got it worked out.

rifleman
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I purchased a generator from Lowe's and they wouldn't help me just lift the box into my truck bed.(it was 220lbs and too wide for one person to lift safely).

Thankfully a customer walking into the store helped out.

MattSadis
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Thank you i will no longer order online with Lowes.

garyday
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I had bad experiences with customer service, rude.

yvonnesimien
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LOWES IS THE WORST HOME DEPOT IS FAR BETTER

Noneed