9 Reasons More Cruisers Than Ever Are Denied Boarding

As all the passengers you will hear about discovered, being denied boarding for a cruise, not only turned their dream vacation into complete disarray, but lost them a fortune as cruise lines do not refund guests who they deny boarding to, arguing it's up to us as passengers to pay close attention to any rules and requirements, whether it's the cruise lines or the countries being called upon. After seeing reports of more people being caught out these days, I want to make it easier for you to avoid the things that could get you denied boarding.

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ABOUT TIPS FOR TRAVELLERS: If you want to get cruising right, Tips For Travellers makes it easy to plan and have the incredible cruise experiences you dream of every time. All my Tips For Travellers advice, tips and tricks tips draw on everything that I have learnt on the 101 cruises I have done to date.

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00:00 Start
00:54 Boarding and Check In Time
01:58 Wrong Documents
07:36 Insurance
09:08 Pregnancy
10:17 Prohibited Items
11:18 Disturbance
11:57 Illness

[Zeets]

Does anyone else find it ironic that Princess said that passengers have to take responsibility for not having the right documentation but will not take responsibility for giving out the wrong information?

[farab]

What annoys the life out of me is that the cruise company apparently can’t tell you exactly which documents you need for your specific cruise, it’s your responsibility to find out what it is you need. Yet, at boarding they suddenly know exactly what is required, so that they can either deny or allow boarding. They should give you the document requirements as part of your booking confirmation email and again nearer the sailing date in case anything has changed. I don’t understand why there always has to be a mystery around exactly which documents are required 🤬

[BruceJSkelly]

The thing that gets me is, if the cruise line, at embarkation, knows enough about documentation to deny you boarding, why can’t they share that knowledge with you before hand?

[stillkicking]

you have thoroughly inspired me to stay home and appreciate my daily walk to the mailbox😳

[maryroberts]

People also don’t listen to travel agents advice. I used to be a TA. I’d tell clients all the time that they need to fly in the night before. But the ones that didn’t, would have cancelled/flight delays would call me and demand I “fix it”. Well, I couldn’t. But it was my fault

[ricktaylor]

Another rule to consider-In several Caribbean, Central and South American countries, it is illegal to wear camouflage clothing. It’s the country’s law, no point in debating it with the law enforcement officials, just don’t do it.

[mrchilli]

Always have travel insurance. On our cruise my other half had to see the doctor. Insurance cost $100, cost of medical services $7000.

[normanmeharry]

On a Cunard cruise departing 1700 from Southhampton, I was told to check in at 1500. But as I was flying in to England that day, owing to nerves over unreliable flights, I got the earliest plane and arrived at Ocean terminal at 0930 hours. I was starving having missed breakfast. There was one wee terminal coffee and sandwich bar. I asked at Cunard check in if I could leave my luggage and go into town to eat. I was offered breakfast on board & allowed to embark immediately. I've held a soft spot for Cunard ever since.

[elmer]

What is most shameful, is people save back for a year or more to take these trips and then get denied, that is the most ridiculous thing I have ever heard, and then deny a refund that is on the line of scamming.

[twwcutd]

My late husband used to work for the US Dept of State. Passports.

Please don't put your passport in your checked luggage.

[jc]

On any trip outside of the US, we do multiple passport checks. The first check is in our driveway. Everyone has to show a passport and license before the car gets started. We do a second one at the airport and A third one before we get on the shuttle to the cruise port. Just slightly paranoid.

[thomasvanantwerp]

I simply do not understand why anybody would travel outside the USA without a passport! It is your international I. D. card! A year ago I was vacationing in South America when a European woman had a medical emergency in my hotel. When the ambulance arrived, the FIRST THING the medics asked for was her passport.

[tatertot]

Just wanted to say I appreciate your calm informative info. I rather not watch utubers overdramatizing and loudly making it hard to retain the info for being overly amused by the silly antics of some cruise channels. Ty for being the calm of the seas.

[karenjensen]

My daughter got banned for being pregnant but the cruise line allowed us to change passengers and bring my sons friend instead. So that was good.

[Graygeezer]

US citizens should never leave the US without a passport! You may have to be medically evacuated or have to reenter the States at a different port. These require a passport and it does happen.

[Marshal_Dunnik]

On Carnival, prohibited items include boats and canoes, which can only mean someone once tried to bring them aboard

[TheOnlyLilithcat]

I don't know about other cruise lines, but if you have mobility/accessibility issues, Cunard requires you to advise them of this. If you do not, or if your needs change and you don't tell them, you can be denied boarding.

[BSWVI]

I just can't fathom not traveling internationally without a passport! I take it even going from Canada to the US.

[AlexP]

I cruised with my grandson last year with a very comprehensive letter that was notarized…Royal Caribbean would not take it as they have their own form. My letter contained the same information but was not typed into their form. They gave me the form and I faxed it to my daughter, she returned it to me and my grandson and I boarded.

[cestmoi]

What I get from this is no matter what, if the cruise line decides to deny you to board you are SOL and they get to keep your entire cruise cost. Nice, very nice.