How To Set Up Confirmation Email In Shopify (2025) Full Tutorial

Setting up a confirmation email in Shopify is a crucial step in ensuring a seamless customer experience. To begin, navigate to the "Settings" tab and select "Notifications" from the drop-down menu. From there, click "Email" and then "Order Confirmation" to access the confirmation email template. Customizing the subject line and email body with relevant information and branding is essential. Additionally, enabling the "Send Order Notification email to customer" option will ensure that customers receive a confirmation email for every order placed.

Finally, be sure to test the email by placing a test order to ensure all details are accurate. Setting up a professional and informative confirmation email will not only provide customers with a sense of security but also strengthen your brand's credibility.

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How about for “Order delivered” email does that get sent automatically? I can’t seem to find that action when it comes to fulfillment orders I see the tracking and carrier info but shouldn’t there be an action/button for delivered or do they get sent automatically?