Adam Meltzer a Principal Software Engineer Dives Deep into Support Center for ConfigMgr at VSMUG

This session will be digging into the Support Center tool available from Microsoft. Adam also wrote the ConfigMgr PowerShell cmdlets, so we may see some other cool topics come up around automation and tooling.

Introduction: (0:00)
Topics that will be covered: (3:30)
What is Support Center?: (3:45)
Reviewing the existing Toolkit tools: (6:59)
Locating the Support Center installer file: (8:34)
Overview of the Client Diagnostics and Collect Client Logs feature in ConfigMgr: (9:07)
The 4 major pieces of Support Center: (10:30)
Starting the walk through of Support Center Client Tools: (11:50)
More information on the Collect Client Logs feature: (16:46)
Going over the Content tab in Support Center Client Tools: (18:55)
Overview of the Inventory tab in Support Center Client Tools: (24:50)
Details on where the zip files for logs get stored and how the cleanup occurs: (25:45)
Overview of the Troubleshooting and Logs tab in Support Center Client Tools: (27:31)
Support Center Client Data Collector: (30:43)
Support Center Viewer Tool: (31:53)
Viewing user-based deployments in Support Center Client Tools: (32:50)
Viewing Configuration Items and Baselines in Support Center Client Tools: (35:20)
Continuing the review of Support Center Viewer: (39:34)
CMTrace Improvements: (42:05)
One Trace - Next Generation Log viewer: (45:23)
Final Q&A’s: (53:29)
Wrap-up: (1:00:40)

#VSMUG #SCCM #ConfigMgr

[stevensalter]

This has been his project for many years. So nice to see him keep adding enhancements.

[Aryat]

Great content guys... Quick question can I configure two different config manager environment to a single endpoint manager tenant? Whether co-manage or tenant attach.

[muthmsir]

Justin, I attended the training yesterday and was amazing. I cannot find the links we share you during the training so where can I find them?