Elgato HD60X - Incompatible Output Resolution error (how to fix)

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How to fix the Incompatible Output Resolution elgato HD60X error when you've tried everything. Hopefully this helps some of you out.

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Update: I had this error with my iPad 10 too. Turns out you can’t even use that. Has to be ipad 11, mini or pro’s. If you try the ipad 10 you will keep getting this error

creatoruniversity

Thank you so much! Spent way too much time trying to find settings when this was the problem! 😅

harmonimine

Thank you so much, this video deserves more hype as this was the issue I was having but the 10th video I watched

zakm

Had this issue and this was the only helpful video out there, top job.

kungfuhotdog

Thank you so much. Something so basic pissed me off

UncleMattMatt

my problem is my macbook doesnt have any USB-3 ports, its a newer model with only USB-C ports, if i purchase an adapter where I can use the intended cable, will this fix my problem?

scuddbucket

Does a 3.0 adapter work the same or my computer has to have a built in 3.0?

SweetDreamsTV

Hello My laptop hv 3.2 Gen 2 Usb port..Will this elgato wrks on my laptop? pliz help

Unclebenmlbb

Ive been making 4k videos with my source as 2160p59, capture 2160p59 has worked for weeks and now it wont go above 1080p? Any ideas so confused

RitchL

Do you think if I plugged the capture card into a usb 3.0 extender and plugged it into my usb 2.0 in the back of my pc would it work?

coleclark

He left out that Usb 2.0 is black inside the USB. It will be blue if it is 3.0 inside the USB

cheetosguy

Here is the thing i have usb 3.0 but those ports wont regonize the device they will recognize everything else expect the capture card and the capture card also will only get recognized by my one 2.0 so im so confused?!?!

smol_lil_frog

I did that and I have the PS5 setting changed and still no luck 😢

AmberAsher_

big love I can stream now (▀̿Ĺ̯▀̿ ̿) !!

eire_

Still not fixed! Have both ps5 and stream labs obs on 720p and usb in 3.0 port

runk_gaming

Elgato HD60X - Incompatible Output Resolution error (how to fix)

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