How NASA Chief Dr. Thomas Zurbuchen Encourages Employees to Speak Up

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Loose screws may seem like a small problem--until they lead to a $150 million repair.

That’s the lesson NASA Chief Dr. Thomas Zurbuchen and his team learned when preparing the James Webb Space Telescope.

But you don’t have to be working on a revolutionary space telescope to apply the same principle of speaking up when potential issues arise.

It’s critical to get employees to speak up and encourage suggestions to avoid potential mistakes or as Zuburchen calls it, the almost mistakes.

Almost mistakes are disasters that were avoided because someone caught them at the last minute.

Here’s how Zuburchen encourages employees to speak up:

BOOKMARKS:

0:00 -- Intro
1:03 -- Introduction to Thomas Z. and background on his career
12:46 -- Curiosity about the universe, intelligent life, and vastness of space
15:34 -- Debunking common conspiracies and myths, and the difference between concept of a mistake and an almost mistake
30:45 -- Mistakes in NASA, the importance of speaking up
41:04 -- team approaches, thinking outside possibilities, and making history
45:45 -- Things to Checkout and Closing

#futureofwork #leadership #almostmistakes #mistakes #speakup

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