Performance Management - Approaches to Measuring Performance (Defining Performance)

In this video, Farah from YOUNITY introduces the first part of the Approaches to Measuring Performance chapter of the Performance Management module. Performance is defined as the behaviour or what employees do, rather than what employees produce or their work outcomes.

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References used in our 4 part series to 'Approaches to Measuring Performance':
Politeknik Brunei LMS, Performance Management module
Chapter 4 'Defining Performance and Choosing a Measurement Approach', Performance Management E-Book (3rd Edition) by Herman Aguinis