Fix Windows logon 'Search for app in the store?' problem

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How to fix windows sign in where you can't log on because of the "Search for app in the store?" issue.

Problem: Windows pops up a message "You need to install an app for this task. Would you like to search for one in the Store?" and possibly a message "Something happened and your PIN isn't available. Click to setup your PIN again.".
Summary: Your computer is probably stuck in Safe Mode but you can't see the desktop to know and can't sign in to turn off safe mode.
This video shows you two methods to fix the issue.
(Might also be referred to "windows 10 stuck in safe mode".)
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Life saver. Second method works from holding Shift -> Press restart -> Advanced boot options -> Command prompt. Just change the selected directory to C: from there —You don’t need the install media. Also works on windows 11

theodoreharlan
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I was struggling to find a solution for this, all the other videos were not helping at all, glad that there are professionals as yourself giving real assistance.

DawahRealm
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This man deserves sainthood. I was so close to going crazy trying to figure this issue out. Every other answer on the internet kept telling me to “just sign in and turn off safe mode.” Thank you thank you for saving my sanity!!!

kodi
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This what worked for me:
1. On the Windows sign-in screen, press and hold the Shift key while you select Power > Restart
2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > command prompt
3. Type the command: net user DefaultAccount active:no
4. Restart your pc and you will get a sign in pop up to your Microsoft account after you click sign in

ad
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After 5 hours trying, your second method was the one that worked for me! I have read and watched so much on this, to much, thank you!

hazzamatta
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Idk why but the issue for me isn’t even safe mode!!! I made a tempadmin account and my pc was never in safe mode, I just continued to follow the video and it worked but two days later im doing the same thing and it’s not working.

kayzeee__
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Hi, It says “ The user was successfully created but could not be added to the USERS local group.” How do I fix?

dynamify
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What if you don't have a copy of Windows I'm kinda stuck I even get a pop up system error saying system detected an overrun of a stack based buffer in the application and thus could potentially allow a malicious user to gain control

lÁzráeLI
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Life Saver !Thank you watched every other videos neither worked but you are a professional tech enthusiast that is underrated ❤🎉

railfananmol
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You are a life-saver. I had sought for help from different platforms(even the MS platform) but none could address my issue. I was about re-installing another Windows OS afresh when I stumbled on your video. Thank you for the help. The second option helped me to create another user, though I haven't completed the process before the OS logged me into the user account. Still on the process. If I get stuck, I'll refer to this video. I'll also refer others to this video.

Mérci🙏

mtnyiburi
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Method 2 really works. It has been over 2 weeks that I have been trying to solve this issue by going over different solutions posted online. It was until I come across this video and tried Method 2. Thank you for your efforts and research into this.

barjinderdheesi
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Got an error on the first option via cmd.. X:\Sources> bcdedit /deletevalue {default} safeboot An error occurred while attempting to delete the specified data element. Element not found.

tasdingo
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You, Sir, are a genius! Thank You so much. Second method worked with slight variation of booting from the built-in recovery options and needing to enter BitLocker codes - but I’ve had to do that so many times trying to fix this over the past couple of days, I’ve almost memorised them!

andrewbrowning
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2nd method worked for me. You will need a password to get to command prompt using the shift key. I only created the first temp agent acc I tried putting the administrator one but it didn't let me. However it did create a new account, I signed into temp agency but mines was not saying safe mode. I switched account to my main one & it allowed me to do the password sign in. Thank you 🙏🏻

platadah.
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Even though i didnt do your tactics you still helped me cuz i just messed up msconfig and now that I can open cmd before logging in i fixed it :) tysm!!

never_zherin
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2nd method worked perfectly! Thanks very much for the in-depth and straightforward solution!

wardenstein
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So if you have no DVD or stick to keep it out of safe mode when you boot up then the only thing you can do is reinstall? I had to boot up in safe mode to even display admin but it keeps asking to download app yes or no and if you click either like shown nothing happens.

DanielEstill
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I ran into a problem with cmd; it would not let me make changes nor change to drive C. I did the shift + reset which allowed me to put in recovery code for my microsoft account which then gave me access to my drive C – which has windows. After gaining this access, I was able to follow all the steps from part 2 leading to success! One extra step that was not in the video – hope this helps! Great video. Thanks!

mattrutkowski
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And finally I came across a convenient video, thank you brother❤🔥💪🏽, I was sick worried, even thinking of resetting my PC. You truly rescued me

kalanemahlatjie
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Do you need a usb with windows? On it or can you just restart in the menu ? And how do you down load Windows 11 to a USB?

ImTorryTF