Lineworkers Restoring Power After Catastrophic Ice Storm

EEI member companies in Texas and Oklahoma are making progress to restore power following a historic ice storm that caused catastrophic and widespread damage last week. restore power safely and as quickly as possible.

We know that being without electricity creates hardships and is frustrating during ordinary times. We ask for, and greatly appreciate, our customers’ patience and understanding.

To ensure safety, customers should:

-​Stay away from standing water and downed or sagging power lines. Assume that all fallen wires and anything touching them are energized.
-Never use a generator inside a home, garage, crawl space, or anywhere exhaust fumes can enter into enclosed spaces. Plug appliances directly into the generator; do not connect them to your home’s circuits.
-Never place a burning candle near anything that could catch fire or leave one unattended.
-Extinguish candles before going to sleep.
-Allow restoration workers and other first responders to do their jobs. Having roadways clogged with traffic will only impede restoration efforts.
-Never approach crews, and please remember the importance of social distancing so our mission-essential workers can continue to work safely.