my package was 'delayed' so i tracked it down

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What is a supply chain? Why are there so many problems? Why is my package late? In this video, Taha tries to track down his missing package and ends up deep in the world of supply chains, shipping and global trade.

Edit: Matt D'Avella just released a video about supply chains too so I am writing his name in the description so that the algorithm will recommend this video next to that one lol :)

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SOCIAL MEDIA
Sabrina
Melissa
Taha

CREDITS
Produced by Taha Khan
Video Editing by Joe Trickey
Motion Design by Sabrina Cruz

MUSIC

RECOMMENDED READING
Systems Thinking Speech by Dr. Russell Ackoff
Thinking in Systems by Donella Meadows

TIMESTAMPS
00:00 - the sofa situation
00:43 - taha enters the world of supply chains
1:10 - what is a supply chain?
2:44 - where is my sofa tho
3:40 - taha descends into madness
6:41 - thanks 2 da sponsor
7:46 - very well adjusted man explains things
10:53 - an unexpected turn of events
11:55 - maybe the real supply chain was the friends we made along the way

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Welcome to the joke under the fold!

Someone asked me how I am finding my new furniture, I said "sofa so good"

Leave a comment with the word "sofa!" to let me know you were here ;-)
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Taha not finishing up his room (i.e. fixing the holes, painting the wall, getting a lampshade) due to the lack of his sofa being there is literally just a miniature version of a backed-up/broken-down supply chain. It's very poetic!

kmart
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Taha: "the world is at crisis! The warehouses are full! The ports are stacked! Covid!! No more fuel!!!!"
Delivery guy: "... sir I just asked you to sign here for your sofa"

idkphoenix
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I work as "the guy that carried your sofa into your livingroom", and it's funny how people think we who deliver it to you know EVERY detail about the whole process of how your furniture got there. Like I literally saw this thing today for the first time in my life, I didn't know you have waited half a year for it so I didn't know to bring confetti.
Great video as always!

rikukovanen
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first thought seeing this title was taha chasing down an amazon van full sprint and it made my day

neesh
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I appreciate how Taha's excuse for not being able to paint the walls is that he "couldn't know for sure if the paint would match the sofa" but then the sofa is litterally just a light to mid gray which would work with basically every colour ever.

glorytoarstotzka
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I’ve never seen this amount of determination to get a package. What a brilliant maniac.

dasaniquest
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Sabrina utterly killed it with the animation. Holy shit. So slick. So minimal but also completely understandable. Fantastic work. Be proud of yourself

abisz
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taha literally made an entire video because his package was delayed when my mom would just scream at the ipad

interestingnamehere
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Sabrina, you didn’t have to go that hard on the animation, you could have gone to bed earlier that day and it would have been fine lol

juansaavedra
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My parents ordered a garage door that took 6+ months to arrive. It was literally a monthly argument about where the garage door was.

m_here
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YOU MY FRIEND deserve your sofa. Somebody get this man his sofa.

Thebreakdownshow
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As a student in Supply Chain Management, your analysis is an accurate portrayal of someone trying to crash course a degree.
Supply Chains ARE complex, and your inputs from current events add to the explanation of why things happen and why they take so long.
All in all, I enjoyed your video very much Taha, good analysis and I'm happy your sofa arrived!
(A suggestion though, if you want to try and locate exactly your sofa, calling/emailing companies for Purchase Orders, and following those to their roots, rinse and repeat)

hobbestreynor
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I really appreciate the animation at 1:40

TravisGilbert
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This is probably the only place where you can look at a brit talking about his delayed sofa delivery for 10 minutes

doorknob
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I have some level of experience with this topic, so here's an interesting fact: the on demand production is likely a result of a very popular manufacturing mentality called Lean Six Sigma. It does everything possible to maximize efficiency and can be quite beneficial, but it has the trade-off of being inflexible. Lean companies rarely keep significant inventory and what flexibility there is can be used up by normal production delays. Assuming it's done well, it's not that much of an issue and you can make a lot of money from all your sales. However, the last 2ish years have highlighted that a lot of companies never invested in robust emergency plans as it's quite hard to justify to boards/CEOs potentially spending millions on all those backups. It certainly isn't the only reason for all the supply chain issues, but I think it's an interesting one.

MeTalkPrettyOneDay
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"I think that next day delivery systems are kinda unsustainable."

As an Amazon worker who is also the son of a now retired USPS mailer sorter: Y E S. The cost of next day delivery is far, far more than that yearly membership, but because it's taken from workers that customers never see and are actively encouraged to not think about (or to assume that they're happy and everything is fine, pay no attention to the man behind the curtain) it gets written off by those benefitting from the fast delivery time.

Xanthelei
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"Special thanks: my sofa" my dude that was an epic conclusion

teodorapetkovic
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Watching this again in support of the 12+ hours Sabrina spend on the animation and the clear emotional crisis taha went thru for a sofa

ninawii
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This man did a full on detective investigation to find out where in the world a sofa is.

sarahchristofferson
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The crazy thing about all of this is that now that you understand the complexity and steps that are involved - how is it cheaper to get a sofa from somewhere like China to the UK than to purchase one from, say, England or France? Yes, labor costs are lower in China, and parts like shipping lower the cost by shipping enormous amounts of goods at once but there are costs in every step of the process. Labor, fuel, docking fees, tariffs, etc. You would think that goods from a quarter way around the planet would be out of monetary reach. That is the part that blows my mind.

SirWussiePants