3PL Warehouse Manager Support Portal Tutorial | Case Management

This video walks through the features within the Support Portal, which can be accessed from within the 3PL Warehouse Manager WMS.

From within this platform, our 3PL customers can:
- Create a support case
- Check on the status of existing cases in real time
- Update existing cases with new comments or information
- View all cases across their organization
- Pay account invoices
- View monthly API utilization

- Create and manage REST API credentials

Going through the process of creating a case from start to finish, we go over the various fields within the platform, and what they mean, so you will have the most information possible about what to include when requesting assistance with a specific issue of 3PL Central's WMS.