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Technician Auto Assign Feature
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The video discusses about working of Technician Auto Assign and Business Rule features of ManageEngine ServiceDesk Plus, how they are helpful to route tickets to Group or Technicians in your organisation.
ManageEngine ServiceDesk Plus is an ITSM solution. You could find more details about this product in the link below:
ManageEngine ServiceDesk Plus is an ITSM solution. You could find more details about this product in the link below: